If your pan has scorch marks caused by a gas flame, please follow these steps:
- Allow the pan to cool completely before cleaning.
- Soak the affected area in warm, soapy water to help loosen any burnt-on residue.
- Gently clean the scorch marks using a non-abrasive sponge or soft cloth.
- For stubborn marks, use a suitable cookware cleaning product and follow the instructions on the product.
- Avoid using abrasive scourers, wire wool or harsh cleaning products, as these may damage the surface of the pan.
- Ensure the pan is thoroughly cleaned and dried before storing.
Tip: When using a gas hob, ensure the flame does not extend beyond the base of the pan, as this can cause scorching or discolouration around the sides and base.
If you need any further assistance, please contact our Customer Service team.