If your fan is not oscillating, please carry out the following checks:
- Ensure the oscillation function has been switched on using the oscillation button or control setting.
- Check that the fan head is correctly fitted onto the fan body and is positioned securely.
- Check that there is no debris, dust or any objects caught in the fan mechanism that may prevent it from oscillating.
- Ensure there are no objects blocking the fan from moving side to side.
- Switch the fan off, unplug it from the mains, wait a few minutes, then plug it back in and try again.
- Check that the fan is placed on a stable, flat surface.
If you have completed the checks above and your fan is still not oscillating, and the product is within its warranty period, please contact our Customer Service team for further assistance.