Product Help
Register my warranty
- How do I register the warranty for my product?
- I cannot find the brand of the product I want to register on www.registermywarranty.co.uk
- I cannot find the product code or product name on the Product Selector page on www.registermywarranty.co.uk
- What is an extended warranty?
- What does the warranty cover?
- What’s does the warranty not cover?
Spares & Accessories
Order & Delivery Information
- Can I change my delivery address?
- Can I choose a specific delivery date or time?
- Do I need to be home to receive my order?
- Do you deliver overseas?
- Do you offer free delivery?
- How can I track my order?
Returns, Refunds and Cancellations
- Can I cancel my order after it’s been placed?
- Can I exchange my item instead of getting a refund?
- Have you received my return?
- How do I return my order?
- How will I receive my refund?
- What condition should my return be in?
Discounts and Promotional Codes
- Are discounts available on all products?
- Can I apply a code after I’ve placed my order?
- Can I use a promotional code on a product already on sale?
- Can I use more than one promotional code at checkout?
- Do promotional codes have an expiry date?
- Do promotional discounts apply to shipping costs?
Information Manuals
- Can I request a printed copy of my instruction manual?
- How can I find out what accessories or replacement parts are compatible with my product?
- I can’t find the manual for my product online — what should I do?
- What if my product arrived without a manual?
- Where can I find the instruction manual for my Tower product?