Skip to main content
Tower Help Centre home page
  • Submit a request
  • Submit a request
  1. Tower
  2. Order & Delivery Information

Order & Delivery Information

Want to understand the progress on your order from a Tower store?

  • Can I change my delivery address?
  • Can I choose a specific delivery date or time?
  • Do I need to be home to receive my order?
  • Do you deliver overseas?
  • Do you offer free delivery?
  • How can I track my order?
  • How long will I wait for my delivery?
  • How much is delivery if my order is under £60?
  • Is Next Day Delivery available on all items?
  • My order hasn’t arrived — what should I do?
  • What happens if I miss my delivery?
  • What time will my parcel be delivered?
  • When will my Next Day Delivery order arrive?
  • Which couriers do you use?
  • Why am I being charged more for delivery of knives or sharp objects?
Tower