If the brush bar stops spinning, it may be blocked by hair or debris, or the brush control may be switched off.
Try these steps to resolve the issue:
- Switch off the vacuum and disconnect it from the charger before carrying out any checks.
- Remove tangled hair and debris from the brush bar, following your model’s user manual.
- Check the brush bar for obstructions and make sure it can rotate freely.
- Check the brush control, if your model has one, to ensure it is switched on.
- Refit the brush bar correctly and make sure all parts are securely in place.
If the brush bar still does not spin after these checks, consult your user manual or contact Tower Customer Support for further assistance.