If your air fryer is not cooking food evenly, please carry out the following checks:
- Avoid overfilling the basket, as overcrowding can prevent hot air from circulating properly.
- Arrange food in a single layer where possible to allow even cooking.
- Shake or turn food halfway through cooking for more even results.
- Cut food into similar-sized pieces to help ensure it cooks evenly.
- Check that the correct temperature and cooking time have been selected for the food being prepared.
- Avoid placing food directly against the heating element, as this can affect cooking performance.
- Ensure the air fryer basket and drawer are clean and free from grease or food debris.
If you have completed the checks above and your air fryer is still cooking unevenly, and the product is within its warranty period, please contact our Customer Service team for further assistance.