If your spot cleaner is not producing steam or you notice white flakes, follow these checks.
- Wait for the steam-ready indicator: The steam icon flashes while the system heats up. Wait until it stops flashing and stays lit before pressing the trigger.
- Check the water tank: Ensure the tank contains enough water and is correctly fitted.
- Check for limescale: Weak steam or white flakes may indicate limescale build-up in the steam system.
- Descale the steam system: For the GO50004, follow the descaling procedure in the instruction manual. Flush the system thoroughly with clean water afterwards.
- Use suitable water: Distilled water can help reduce limescale build-up in hard-water areas.
Important: Always follow the manual’s descaling instructions and ensure any descaling solution is thoroughly flushed out before normal use.
If the cleaner still produces no steam after these checks, please contact our Customer Support team for further assistance.